I forgot my password. How do I reset my password?

Modified on Wed, 05 Jul 2023 at 12:45 PM

Accounts Created by Email


1. Select 'Log In' in when on the homepage.



2. Select 'forgot your password?' link.



3. Next, enter the email address associated with your account and select the 'send instructions' button to request a new password.



You'll receive an email with instructions on how to create a new password. If you do not receive this email please allow 30 minutes and check your spam folder. 



*Please make sure to click on the most recent password reset email as the most recent email will contain the live password reset link. 


Please keep in mind that your new password will need to meet the following criteria:


  • At least 8 characters long
  • At least 1 uppercase letter
  • At least 1 lowercase letter
  • At least 1 number
  • No spaces



Accounts Created through Facebook

If your account was created using your Facebook login, please remember to sign into your Facebook account, then sign into our social network using the blue rectangle that says 'Log in with Facebook': 




If you need access without using Facebook, please perform a password reset and follow the prompts to reset your password. After you create a new password, you can log in without Facebook.




Accounts Created through Google

If your account was created using your Google login, please remember to sign into your Facebook account, then sign into our social network using the blue rectangle that says 'Log in with Google': 




If you need access without using Google, first log out of Google on your web browser and device(s). Then click on the “forgot your password?” link and follow the prompts to reset your password. After you create a new password, you can log in without Google.