Profiles

How do I edit my email / notification settings?
1. First, log into your account, then select the menu icon in the upper left corner: 2. Then under Settings, select Email Settings: 3. To stop recei...
Thu, Nov 17, 2022 at 9:26 PM
How do I edit my date of birth on my profile?
1. To edit or remove your age from your profile, select the menu icon in the upper left, then under My Profile click on 'my treatments': 2. O...
Thu, Nov 17, 2022 at 9:29 PM
How do I edit my story?
Your story is another way for others to get to know a little bit about you. You choose what you want to share. Facts some people share in their story might ...
Fri, Nov 18, 2022 at 10:49 AM
How do I change my email address?
If you wish to change your email address, you'll first need to login to the site. Then, follow the steps outlined below: 1. Select the menu icon on ...
Thu, Sep 10, 2020 at 9:29 AM
How do I change my username?
If you wish to change your username or profile name, you'll first need to login to your profile. Once you've done that, follow these steps: 1. O...
Fri, Nov 18, 2022 at 10:55 AM
How do I add/edit a treatment on my profile?
1. To add a treatment to your profile first select the menu icon in the top left corner. Then under My Profile select 'my treatments'. 2. T...
Fri, Nov 18, 2022 at 10:58 AM
How do I memorialize an account of a member that has passed?
If you have assumed control of an email address and/or account of a community member who has since passed, you may contact us and request that the account b...
Tue, Sep 22, 2020 at 1:43 PM
What do the banners and badge icons mean?
Within the social network, you may come across different banners and badge icons.  Community Manager: MyHealthTeam employees who oversee the safety and ...
Mon, Nov 21, 2022 at 8:36 PM
I have more than one account...
Members are allowed one account at any given time. If you have more than one account our Support Teams can help you remove the duplicate account. Accounts c...
Mon, Nov 21, 2022 at 8:39 PM